Q. What do I do if someone takes my seat?
Answer
If you arrive at your booked seat on time and someone is sitting there,
- If you do not want to interact and ask them to leave you could cancel the booking in order to make another one elsewhere. You need to cancel before or at the booking start time.
- You could wait until the check-in time window (30 mins.) has elapsed and then, once your booking has been cancelled by the system, book another seat.
- You can contact us on live chat or email: library@ucc.ie
We are hoping that people will respect the Terms & Conditions of use, when they book a seat in the library, but we cannot guarantee this.